Privacy & Policy

1. Introduction

At Baseliner.ai, your privacy is paramount. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. It applies to visitors of our website and users of our services, whether accessed through our site (baseliner.ai) or integrated platforms.

2. Information We Collect

• Personal Information You Provide: Name, company, email, phone number, job title, and details you share during demo requests, trials, signups, or account registration.
• Usage and Technical Data: IP address, browser details, device type, usage patterns, and performance metrics collected automatically.
• Integration Data: If you connect tools like Jira or upload Excel files, we collect project data (task descriptions, story points, completions, etc.) necessary for our AI-driven estimation services.

3. How We Use Your Information

We process your information to:

• Offer, operate, and personalize our services (e.g., baseline estimation, dashboards, alerts).
• Communicate with you about onboarding, product updates, and support.
• Improve our platform via performance analysis, feature development, and user research.
• Enforce our terms, protect rights, and comply with legal obligations.

4. Disclosure & Third-Party Sharing

We do not sell your personal data. We may share it with:

• Service Providers: Hosting, analytics, email, and support vendors acting under our direction.
• Legal Requirements: To comply with laws, respond to lawful requests, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Any such sharing will be consistent with this Privacy Policy.

5. Security & Data Retention

We implement industry-standard safeguards—such as encryption and secure infrastructure—to protect your data. No system is completely secure; if you suspect a data issue, please notify us promptly.

We retain data only as long as necessary to provide services or meet legal obligations. When no longer needed, personal data is irreversibly deleted or anonymized.

6. Cookies & Tracking

Our website may use cookies, web beacons, and similar technologies to:

• Ensure site functionality.
• Gather analytics and performance data.
• Enhance user experience.

You can manage or disable cookies via your browser settings; doing so may impact site functionality.

7. International Data Transfers

As a global platform, your data may be processed or stored in countries outside your jurisdiction, including those with different data protection standards. By using our service, you consent to such transfers and protections.

8. Your Rights

Depending on your location, you may have rights to:

• Access and update your personal data.
• Request deletion or restrict processing.
• Withdraw consent where processing is consent-based.
• Opt out of marketing communications.
• For privacy-related requests, contact us below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from minors.

10. Changes to this Privacy Policy

We may update this policy periodically. Substantial changes will be communicated via prominent site notices or email to your registered address.